Fulfillment Policy

Last updated: June 16th, 2025

At DigitalAtar, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. What We Collect

  • Contact Information: Name, email, phone number
  • Billing Information: Address, credit/debit card details (processed securely via Stripe)
  • Usage Data: How you interact with our services (e.g. page visits, support requests)

We do not sell or rent your data to third parties.

2. How We Use Your Information

  • Set up and manage your hosting account
  • Process payments and renewals
  • Provide customer support
  • Communicate updates and billing notices
  • Improve service functionality and user experience

3. Cookies & Analytics

We use cookies and basic analytics tools to improve our site and understand visitor behavior. These tools do not track personal details—only anonymized usage patterns.

You can disable cookies via your browser settings if preferred.

4. Third-Party Services

We use secure third-party services (like Stripe, Plausible, Google Analytics, and support platforms) to operate efficiently. These partners only access data necessary for their specific function and are bound by their own privacy and security standards.

5. Data Security

All customer data is stored securely. Payment data is never stored on our servers and is handled entirely by PCI-compliant payment processors (like Stripe).

We enforce HTTPS encryption and other modern security practices to protect your data.

6. Your Rights

You have the right to:

  • Access the personal data we have on file
  • Request corrections or deletions
  • Withdraw consent to marketing communications

To request data access or changes, email us at [email protected].

7. Refunds, Returns, and Cancellations

DigitalAtar does not offer returns, refunds, or order cancellations once a plan has been purchased and activated. Our services operate on a simple, no-contract basis—there are no long-term commitments.

You may cancel your hosting plan at any time. Upon cancellation, your access will remain active until the end of the current billing period. No further charges will occur, and the plan will not renew. Any unused time within the billing cycle is not eligible for a refund.

We keep it simple: no contracts, no fine print—just reliable hosting you can walk away from whenever you choose.

8. Contact Us

If you have any questions about this policy or how your data is handled, you can contact us at: